Contact Us

We are here to help you in every possible way

Send a Mail

For marketing, billing, collaborations and other inquiries besides support, feel free to send us a mail

Our professional support team are here to aid you with any problem you may encounter

You can find answers to most questions in our documentation knowledge base

You can find answers to most questions in our documentation knowledge base

Our professional support team are here to aid you with any problem you may encounter

Send a Mail

For marketing, billing, collaborations and other inquiries besides support, feel free to send us a mail

Frequently Asked Questions

License

A Private License enables you to use one theme for one domain, and is especially suitable for private users. Developers and designers can purchase the Developer License, which includes one theme for a number of domains (10 or 100), or the All Themes Package which includes all Pojo themes for a number of domains (10, 50 or 100), as well as Photoshop (PSD) files and any new themes that are launched during the license period. All licenses include support and updates for one year.
When you purchase a Private License, you can use one theme for one website only. If you’d like to use a theme in more than one website, you can select one of the following options:
  • Purchase another Private License: One theme for one domain.
  • Purchase a Developer License: One theme with the option to install it on a number of websites (10).
  • Purchase the All Themes Package: Access to all Pojo themes (including new ones launched during membership period) for one year, with license for installation on a number of websites (10/50/100).
Yes. You are free to continue using the theme(s) under the terms of the license you received, but you won’t receive any updates or support. To receive updates and support, simply renew your license at any time.
Updates include bug fixing, new features and a full compatibility to new WordPress versions. A yearly license renewal also provides free access to the Support Forum whenever you need help.
We believe that an unlimited license is unsound, from a business perspective as well as in fairness to the client. The license has its limits in order to ensure you get quality service in a timely manner. We believe that 100 domains is a large enough amount for most users. However, we do provide a more expanded license for large companies and businesses that require a large amount of licenses. Contact us for more information in this regard.

Support

Simple: just like you would any other theme. View our Installation Guide for help. Still have questions? Click here for our Support Forum.
Our support is for Pojo themes only so as to enable quick response time and assist our clients in problem-solving regarding our products.
Our themes support all current browsers: Chrome, Firefox, Safari, Opera, and Internet Explorer (versions 9 and up).
We provide support through our Support Forum and Documentation, both of which are expanding all the time. We don’t provide support via phone, email, social media or chat. You will find that we do our very best to address as quickly as possible any question posed in the forum.
Yes. As long as you comply with the terms of your license, you can use our themes and take the credit for yourself.